Privacy Policy

Last updated: September 2025

1. Controller

The party responsible for processing personal data in accordance with the General Data Protection Regulation (GDPR) is:

Capra GmbH
Gartenweg 9
83661 Lenggries
Germany
HRB 302497

Email: mail@trailcamhub.com

2. Collection and Processing of Personal Data

Account Registration and Platform Use

When creating an account and using TrailCamHub, we collect and process personal data such as:

• Name
• Email address
• Login credentials
• Payment information (if applicable)
• User-generated content, including photos, metadata, and related information, uploaded to the platform

This data is processed to provide access to the platform, fulfill contractual obligations, and deliver the services requested by the user.

Technical Data

When accessing our services, certain technical information is automatically processed, including:

• IP address
• Date and time of access
• Browser type and version
• Operating system
• Device information
• Log files and security-related events

This information is used to ensure system security, platform stability, fraud prevention, and service optimization.

Contact Requests

If you contact us via email or support channels, we process the information you provide to respond to your inquiry and provide support.

3. Legal Basis of Processing

We process personal data on the following legal bases:

• Art. 6 (1) lit. b GDPR – Performance of a contract and provision of platform services
• Art. 6 (1) lit. a GDPR – User consent where required
• Art. 6 (1) lit. f GDPR – Legitimate interests, including platform security, fraud prevention, abuse detection, and service improvement

4. User Content, Photos, and Sharing

Ownership of Photos and Content

Users retain ownership of all photos, images, and other content they upload to TrailCamHub.

TrailCamHub does not sell, publish, distribute, or otherwise make user photos available to third parties without the user's explicit consent.

Private Sharing

Users have full control over who can access their uploaded photos and data.

Users may invite other individuals to view or collaborate on their content. Only users explicitly invited by the account owner can access shared content.

The account owner determines the permissions granted to invited users, including but not limited to:

• View-only access
• Download permissions
• Editing permissions
• Management permissions

TrailCamHub processes shared content solely according to the sharing settings selected by the account owner.

Public Galleries

Photos, images, and related data are never made publicly accessible by default.

Content may only be displayed in public galleries, public profiles, community showcases, or similar publicly accessible areas after the user has provided explicit consent and actively chosen to publish such content.

Users may revoke such consent at any time, subject to technical and legal limitations.

5. Disclosure of Data

Personal data is only disclosed to third parties when:

• Necessary for the performance of contractual services (e.g., payment processors, hosting providers, cloud infrastructure providers)
• Required by law
• Explicitly authorized by the user

All service providers processing personal data on our behalf are contractually bound to comply with applicable data protection laws.

6. Storage and Deletion

Personal data is stored only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable legal retention obligations.

Upon deletion of a user account, personal data will generally be deleted or anonymized.

Abuse Prevention Retention

Following account deletion, we may retain certain limited information, including:

• Email address
• Device identifiers
• Security logs
• Fraud and abuse prevention records

for a period of up to 12 months.

The legal basis for this processing is Art. 6 (1) lit. f GDPR.

Our legitimate interest is the prevention of abuse of free trials, fraudulent registrations, security incidents, and circumvention of paid services.

The retained information is used exclusively for these purposes and is permanently deleted or anonymized after the retention period expires.

7. Cookies and Similar Technologies

Public Website Pages

TrailCamHub does not use non-essential cookies, analytics cookies, advertising cookies, or tracking technologies on publicly accessible pages of the website.

As a result, visitors are not presented with a cookie consent banner when merely browsing public pages.

Logged-In Platform Areas

Before using TrailCamHub, users must create an account and accept the Terms of Service.

The Terms of Service inform users that authenticated areas of the platform may use:

• Essential cookies
• Session cookies
• Authentication cookies
• Security-related technologies
• Platform analytics and usage tracking tools

These technologies are used solely to provide, secure, maintain, and improve the service.

By accepting the Terms of Service and using the platform, users acknowledge and agree to the use of such technologies within authenticated areas of the service.

Where required by applicable law, additional consent mechanisms will be implemented.

8. Rights of Data Subjects

Under the GDPR, users have the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure ("right to be forgotten") (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to withdraw consent at any time (Art. 7 (3) GDPR)

To exercise these rights, please contact us at:

mail@trailcamhub.com

Users also have the right to lodge a complaint with a competent supervisory authority.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

• Loss
• Unauthorized access
• Accidental destruction
• Alteration
• Disclosure

Security measures are regularly reviewed and updated to reflect technological developments and industry best practices.

10. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in legal requirements, technology, or our services.

The current version is always available through the TrailCamHub website and platform.